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FAQ
Here, you'll find answers to the most common questions people ask LX Hausys.
If you do not find what you are looking for, please Contact Us
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LX Hausys is committed to providing environmentally sensitive products that meet the demands of designers, installers, and consumers. Made from high quality materials, our products are Floor Score, Health Product Declaration, Phthalate Free, and CE certified. In addition, we are ISO 9001, 14001, and OHSAS 18001 certified.
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For homeowners, visit an LX Hausys authorized kitchen and bath dealer store near you using our Dealer Locator or visit retail stores in your neighborhood. For architects, designers, and fabricators please contact us to speak with a LX Hausys representative.
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Our flooring products come with several types of installation methods. Based on the product chosen, each product will have an installation guide that the technician should follow to ensure a proper installation. Visit the Care and Maintenance page. If you have any other questions, feel free to contact us.
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Under My Account, you can see your current and past order statuses. Feel free to contact us at any time if you are experiencing urgent issues with your sample order
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No, repairing or refinishing the HIMACS solid surface will not alter the original colour and finish.