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FAQ
Here, you'll find answers to the most common questions people ask LX Hausys.
If you do not find what you are looking for, please Contact Us
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Visit our Care and Maintenance page for additional information. The basic rule of thumb is to only use a mild abrasive with a blue or green Scotch Brite pad for HIMACS solid surface installed with a matte finish. If the surface was installed with a gloss finish, stick with the cleaning products shown on the Care & Maintenance page and do not use any abrasive cleaning pad.
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Genuine HIMACS solid surface sheets are brand-stamped when manufactured. There are multiple markings on the underside of the sheet for verification purposes.
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No, repairing or refinishing the HIMACS solid surface will not alter the original colour and finish.
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Under My Account, you can see your current and past order statuses. Feel free to contact us at any time if you are experiencing urgent issues with your sample order.
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Thanks to its unique technology, HIMACS withstands most everyday stains. We recommend using a common household cleaner to clean our countertops. Please refer to the HIMACS Care and Maintenance page here. If you have any other questions, feel free to contact us.